VoIP & Mobility Solutions

Enhance your business communication with seamless voice and mobility solutions.

Reliable Communication

Scalable & Flexible

Seamless Mobility

Cost-Effective

Modern Business Communications

BackTrace VoIP solutions give you professional phone features without the complexity and cost of traditional phone systems. Stay connected from anywhere with crystal-clear call quality.

VoIP Phone System Features

Get enterprise-level phone features that help your business run more professionally:

Auto Attendant: Professional greeting and call routing for incoming calls
Call Forwarding: Route calls to mobile phones, remote offices, or voicemail
Voicemail to Email: Receive voicemail messages in your inbox as audio files
Call Recording: Record calls for training, quality assurance, or compliance
Conference Calling: Multi-party conference bridges for team meetings
Call Queue Management: Hold music and professional call handling during busy times
Caller ID Management: Display your business number on outgoing calls

Mobile & Remote Work

Your business phone system works anywhere your team is located:

Mobile Apps

Turn smartphones into business extensions. Make and receive calls using your business number from any device.

iOS and Android apps available
Use your business caller ID on mobile calls
Access voicemail and call history
Switch seamlessly between desk phone and mobile

Softphones for Computers

Make calls directly from your computer. Perfect for remote workers and home offices.

Windows and Mac desktop applications
Headset support for hands-free calling
Screen pop integration with CRM systems
Click-to-dial from browser or applications

Business Mobile Plans

Need mobile phone service for your team? We offer business mobile plans with features tailored for companies:

              Business Mobile Features
              Shared Data Plans: Pool data across your team's devices
Unlimited Talk & Text: No surprises on your monthly bill
Device Management: Centralized control and security for company devices
International Roaming: Stay connected when traveling for business
Volume Discounts: Better pricing as your team grows

            

Why Choose VoIP Over Traditional Phones?

VoIP (Voice over Internet Protocol) delivers better features at lower cost than traditional phone lines:

Lower Monthly Costs: No per-line charges from phone company
Free Long Distance: Call anywhere in the US at no extra charge
Easy to Scale: Add or remove lines instantly without technician visits
Location Independent: Move offices and keep your phone numbers
Advanced Features: Get features that cost extra (or aren't available) on traditional lines
Unified Communications: Integrate with email, chat, and video conferencing

Ready to Upgrade Your Phone System?

Get a Custom Quote